Speed up your counter by processing credit card transactions up to 16 times faster than a stand-alone terminal on a dial-up line.
Feature Highlights:
- Fully Integrated—Enables your staff to swipe credit card transactions instantly, right from their own workstation. Encrypted credit card numbers can be kept on file for future use, but only viewed using a manager’s password. Payment details are printed right on the same contract or invoice, eliminating the need for separate receipts and special printers. Integrates with Alert’s built-in Document Imaging System, so you can instantly retrieve and reprint any transaction.
(Also integrates with Alert’s optional Signature Capture system for rental contracts.)
- Transaction History— Payment processing details can be easily viewed in the history log for transaction verification and resolving discrepancies.
- Secure— Alert’s Integrated Credit Card System utilizes Hypercom Payment Solution’s TPI Software (TPI). Certified by Microsoft and almost all U.S. payment processors.
- Choose Your Processor— Alert’s Integrated Credit Card System enables you to use your current processor or shop for a new processor with lower rates.
- No Hidden Fees— All transaction fees are negotiated between you and your processor. Alert DOES NOT charge any transaction-based or hidden fees or get any kick-backs.
- Multiple Card Types— Process multiple types of credit cards including Visa, MasterCard, American Express, Discover, Carte Blanche, JAL, JCB, and others.
A. The Ingenico payment processing terminal captures digital signatures and accepts PIN numbers required for optional debit card transactions. It is customer-facing, for the ultimate in fast customer service and flexible payment handling. Security is maximized for the store and the customer, since the card never leaves the customer’s hands. Mounting stands and extended warranties are recommended as options.
B. The ID Tech EasyMag is an intelligent magnetic stripe reader with a fully integrated USB interface. Designed for busy retail environments where speed and dependability are equally important, its standard length slot (more than 5 inches) makes it easy for anyone to swipe a card and get a good read on the very first try.
C. The ID Tech VersaKey features an enhanced MS Windows layout keyboard with a full featured MagStripe card reader. The keyboard layout provides separate function keys, control keys, cursor keys, and a full numerical input keypad. It comes in USB or PS2 keyboard interfaces.
Summary of Benefits:
- Improve counter intelligence, accuracy, and security with fast, one-step processing and approval on one invoice document
- Lower transaction costs by negotiating for the lowest rates with a processor of Your choice
- Improve book-keeping with an instant daily processing report that is always in balance
Reduce postage, labor, and printing costs by faxing or emailing quotes, reservations, and contracts right from your Alert EasyPro event rental management software! Improve your cash flow by invoicing immediately.
Feature Highlights:
Fully Integrated— The Integrated Fax and Email System provides full-featured, easy-to-use screens for faxing and emailing documents right from Alert EasyPro. Documents are automatically routed based on your customer’s preference and the fax number or email address stored in the customer’s record.
Batch Reservation Confirmation— Confirm all your reservations via batch fax and e-mail every week. This feature will also enable you to better manage changes made in the “pull period” and enforce change fees.
Instant Change Confirmation— Instantly provide a changed bid or reservation to your customer without leaving your workstation.
Send Multiple Bids, Reservations, and Invoices to One Customer— Select multiple bids, reservations, and invoices for one customer and send them all at the same time under a single (optional) cover sheet.
Improve Collections— Minimize the time a customer receives an invoice for damaged or missing items immediately following an event.
E-mail Confirmation— Receive an e-mail confirmation to your personal “Inbox” for any individual faxes and emails you send. An automatically created Adobe PDF copy is always available at your fingertips to act as a follow-up reminder or to send it again instantly via e-mail.
Detailed Fax/E-mail Log Features— Enterprise-level log features enable you to monitor and control all of your faxes and e-mails from one location or many.
The “Fax an Invoice” screen provides a complete list of open and closed tickets in a customer record. Select the ticket(s) to be faxed or emailed using the check-boxes and the system lets you prepare an optional cover sheet to fax or email them all at once. Right-click on any ticket to display it in complete detail. Includes Bids, Reservations, and Contracts. Great for managing frequent renters, such as caterers, hotels and event planners.
Summary of Benefits:
- Reduce postage, labor, and printing costs
- Increase reservations agent, warehouse and accounting office productivity by eliminating the need to print and/or manually fax tickets
- Improve cash flow by invoicing instantly and by using fax and e-mail to improve collections efforts
- Improve customer service by providing instant confirmation of reservation changes and by providing weekly reservation confirmations.
Significantly reduce the time it takes to locate and reproduce signed contracts by storing your customer’s digital signature right on the Alert EasyPro contract image.
Feature Highlights:
- Signature Options— Using the Topaz SignatureGem 4x5 signature pad1, the Alert Signature Capture System enables you to obtain your customer’s signature in two ways simultaneously—in ink on the contract, and on a complete, reproducible digital contract image stored in the Alert EasyPro customer record.
The dual functionality of the Signature Capture System allows your customer to see what they are signing while giving you the ability to store their signature for printing, verification and proof-of-receipt.
- Increase efficiency— Tired of digging through folders, boxes and cabinets for hours (or days!) to find a customer’s signed contract? Save time, improve customer service, and reduce costs by easily finding, reproducing and electronically sending copies of signed contracts without ever leaving your workstation.
- Legible Signature Printing— While we can’t improve penmanship, we can print perfectly reproduced, signed contracts to your laser printer!
- New Fax and E-mail Features— Alert’s built-in document imaging system makes it possible to create a PDF version of any contract on-demand for easy faxing and e-mailing.
1 The Signature Capture System requires one Topaz SignatureGem 4x5 signature pad per workstation
The Topaz SignatureGem 4x5 is a durable large-sized electronic signature pad with digitizing pen. The signing area is large enough to accommodate paper forms or receipts for clients while you maintain a paperless electronic copy. The pen features interchangeable inking and stylus tips.
Customer’s signatures are stored on the electronic version of the contract in the Alert EasyPro customer record.
Summary of Benefits:
- Capture dual signatures by enabling your customer to sign a physical document while saving their digital signature
- Improve operational efficiency and customer service by quickly locating your customer’s signed contract
- Increase security and your bottom line by producing signed contracts for verification and proof-of-receipt
Add a new customer in seconds with almost no typing. Instantly validate critical ID elements to prevent fraud and theft.
Feature Highlights:
- Increase Counter Intelligence — Renter information, including driver’s license number, name, and address is automatically entered into the customer file using advanced Optical Character Recognition (OCR) technology. The Alert Driver’s License Imaging System reads the front of the driver’s license, rather than the coded stripe on the back, for a more successful scan rate.
- Reduce Fraud and Prevent Loss— The complete image of the front of the license, including the renter’s picture and signature, is captured and digitally stored in the Alert EasyPro customer record. Critical information such as “expiration date” and “birth date” is validated by the system during the scanning process. A magnified on-screen view of the customer’s license is available for verification each time the customer is added to a ticket.
- Multiple Signers— Manage multiple renters per customer account. Driver’s license images can be stored for each authorized signer in the customer Signature List field.
- Valid in All 50 States— The Alert Driver’s License Imaging System is guaranteed to work in all 50 U.S. states.
- Maximize Counter Space— The ability to share one scanning device among multiple workstations enables you to maximize your counter space while minimizing your hardware expenditure.
Reduce fraud and prevent loss with the Alert Driver’s License Imaging System, featuring embedded ID Scan software by ScanShell.
The SnapShell camera id scanner uses Ultraviolet and Infrared technologies to authenticate the validity of driver’s licenses. The 3 mega-pixel camera “snaps” high quality digital images and uses OCR to capture data. No moving parts means more accurate scanning, low wear and tear, and low maintenance. The Snapshell id scanner is a small footprint USB 2.0 scanner that does not require an external power supply.
Summary of Benefits:
- Reduce fraud and prevent loss with digitally saved identification verification
- Increase counter intelligence by minimizing data entry and eliminating typing errors