ALERT Support Survey

PROVIDING FIRST CLASS SERVICE IS OUR TOP PRIORITY!
Please assist us by completing this survey based on your interactions with our Client Care Group over the last month. 

Survey results will be shared in future ALERT Newsletters.

Use this scale to rate your responses to the following questions:
1 = Strongly Disagree          3 = Agree                  5 = Strongly Agree

 

Survey
Strongly Disagree
Strongly Agree

1) Your call was responded to in a timely manner.

 1    2    3    4    5
2) Your problem/question was answered quickly. 1    2    3    4    5

3) The CCG Staff was professional & courteous.

 1    2    3    4    5

4) The CCG staff was knowledgeable in handling your question/problem.

1    2    3    4    5
5) Your overall Support experience was positive.     1    2    3    4    5
I did not require the services of the Help Desk this month. 
I would like Mary Crosslin, CCG Manager, to contact me.        

 

Contact Information

Name:
Phone
Store Name:
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