16 Oct 2019
Have you ever wondered how many of your bids are converted to reservations? Of course you have! Now there's a baseline report available to help you see this critical KPI.
09 Oct 2019
Join fellow Alert users for our 34th annual User Conference! The dates are 11/10-11/12. Visit our Website for more information. Reserve your room at the Great Wolf Lodge. Be sure to use code 1911ALER_001 to get our rate of $149/night. Our room block will be released in FIVE DAYS - book now!
26 Sep 2019
Did you know that you can have a toggle switch in your totals box on the ticket that shows if your reservations are confirmed or not confirmed?
18 Sep 2019
What can I do about duplicate customers when they come in through web requests? Did you know that Alert has a feature to merge customers? So rather than either deleting a duplicate customer or just having a bunch of the same ones, merge them!
12 Sep 2019
As you've been reading about the past several months, we've added a lot of new features to our newest revision. The upgrades are not automatic - you need to contact us at the Help Desk so we can get you scheduled for your FREE upgrade.
04 Sep 2019
Do you want to tell all your customers something? Perhaps you have a new mailing address for bills, or you have a coupon for their next visit! Did you know you can send them a specified document right from Document Center?
29 Aug 2019
Managers, take note! You can run these Exception Reports to see who's making changes frequently, and why. These reports track changes throughout the system and can be found in the Ticket screen -> Reports -> Exception Report.
21 Aug 2019
How many times have you charged tax to a customer, and need it to be taken off the ticket? Then you'd have to go through the process of crediting the ticket, copying it, and re-doing it. Did you know that we created a utility to make that process happen with the click of a button?