Weekly Help Desk Notes 09-11-19

As you've been reading about the past several months, we've added a lot of new features to our newest revision. The upgrades are not automatic - you need to contact us at the Help Desk so we can get you scheduled for your FREE upgrade.

Weekly Help Desk Notes 09-04-19

Do you want to tell all your customers something? Perhaps you have a new mailing address for bills, or you have a coupon for their next visit! Did you know you can send them a specified document right from Document Center?

Weekly Help Desk Notes 08-28-19

Managers, take note! You can run these Exception Reports to see who's making changes frequently, and why. These reports track changes throughout the system and can be found in the Ticket screen -> Reports -> Exception Report.

Weekly Help Desk Notes 08-21-19

How many times have you charged tax to a customer, and need it to be taken off the ticket? Then you'd have to go through the process of crediting the ticket, copying it, and re-doing it. Did you know that we created a utility to make that process happen with the click of a button?

Weekly Help Desk Notes 08-14-19

Did you know that Alert has a Purchase Order Module?

Weekly Help Desk Notes 07-17-19

Mobile Timecard is here!

Weekly Help Desk Notes 06-26-19

Payware Customers - Important Notice...Due to updates from VeriFone, the ipcharge.com/mc websites will no longer work, effective Friday.

Weekly Help Desk Notes 06-19-19

Want an easier way to reconcile to the bank? Have you looked at the Credit Cards run by PAYware Report in Alert?

Weekly Help Desk Notes 06-12-19

Ever start writing a ticket in one location and need to change it to another? We developed an add-on to Alert cleverly monikered Ticket Location Change!

Weekly Help Desk Notes 06-05-19

IAUA Registration Will Be Open Soon! Our staff and the IAUA Board have been hard at work creating the best agenda yet for our annual Alert User Conference! We hope to see you beginning Sunday, November 10th - Tuesday, November 12th at the Great Wolf Lodge in Colorado Springs.