Weekly Help Desk Notes 04-03-19

 Welcome to your weekly Help Desk Notes and Support Survey!

Look What Alert Can Do!

Welcome to Alert's new weekly feature where we discuss things Alert does that you may not know about! Let's PAWS and learn!

 

You Can Take Orders With Your Website!

Over the next few weeks, we're going to feature things you can do with your website and Alert.
As always, please let us know at
sales@alertms.com if you'd like more information!

 

WebRequests

Stay open for business all day, every day! You probably already have a website - make it work harder for you by linking it to Alert.
Your customers can browse your inventory and request an order, all on your website.
When an order comes in, you will be Alerted (pun intended) that there is a web request that needs review.

Open it up, and your customer's information will be completely populated, along with the items they'd like to rent.
The ticket has written itself! All you  have to do is confirm that your inventory is available, and viola! Another salesperson is working hard for you.
Look for next week's email, which will discuss the evolution of Web Requests into E-Commerce!

Let us know if you're interested in Web Requests at support@alertms.com.
We'll send you some examples of Alert clients from your industry so you can see how it
works!
You will always own your website, and you're in charge of the design.

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Version 19 News!

This Week's Featured Enhancement

Very exciting!!! The Rental Item Search and Kit/Related Item screens now show item names with all 50 characters.

Call the Help Desk or email us at support@alertms.com to schedule your upgrade!
 Want to see what's included? Click HERE for the v.19 Features list.
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Also very exciting, Calendar Availability is now available for Individual Rental Classes to aid in equipment rental inventory management.

 

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April Support Survey

 Let us know how we're doing! The April Support Survey is now live, and we await your feedback!
Every time you leave a nice comment, our entire staff hears about it. So thankyou!

Click HERE to take the survey!

Would your staff enjoy a nice pizza party? Maybe that's what you can win by completing the Support Survey!