Weekly Help Desk Notes 04-24-19

 Welcome to your weekly Help Desk Notes and Support Survey!

Look What Alert Can Do!

Welcome to Alert's new weekly feature where we discuss things Alert does that you may not know about! Let's PAWS and learn!

 

Sign & Rent

Sign & Rent, developed in conjunction with Alert by Volatile Studios, is an online signature software system designed for the rental industry.
Over the next couple weeks, we're going to discuss some of the key features.
If you'd like more information, let us know at
sales@alertms.com.

 Sign & Rent Pictures

Last week we discussed Sign & Rent and the capability to electronically sign documents.
Everything is customizable and seamlessly integrated into Alert.
This week's focus is on pictures!
Did you know that a driver can use a phone or tablet camera to upload pictures of the delivery?
No more arguments about where a piece of equipment was dropped, or what it looked like when it was delivered.
The picture is worth not only a thousand words, but potentially a thousand bucks!

The photos are uploaded into your Alert system and you can take as many as you'd like.
You can even use Sign & Rent to draw directly on the photo!

     

Let us know if you'd like to learn more at sales@alertms.com.
You can also visit signandrent.com for more information.

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Version 19 News!

This Week's Featured Enhancement

Reservation Confirmation is easier than ever!
You can now confirm while in the payment processing screen.

In the Delivery/Pickup Board, unconfirmed reservations are shown with a small 'r', 
while confirmed reservations are displayed with both a capital 'R' and acheck-mark.

Color-blind Alert users will easily be able to differentiate confirmed/unconfirmed!

     

Have questions about what a confirmed or unconfirmed reservation is? Let us know at the Help Desk! We'll walk you through it.

Call the Help Desk or email us at support@alertms.com to schedule your upgrade!

 Want to see what's included? Click HERE for the v.19 features list.

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April Support Survey

April showers are nearly done and May flowers will be arriving soon! You know what that means: last chance for the April Support Survey!

Click HERE to take the survey! 

We'll put you in a drawing for an awesome prize! Last month's winner picked a $50 Amazon gift card.

Our favorite comment last week:
I sat in on Abe's salesperson dashboard roundtable at IAUA and it inspired me with all kinds
of cool thoughts. I came back and built a pretty cool dashboard using the Excel add-in
with 15 different reports and some Excel magic.
Its been a great tool for sales, so thanks for the inspiration.