Weekly Help Desk Notes 05-15-19

 Welcome to your weekly Help Desk Notes and Support Survey!


Look What Alert Can Do!

Welcome to Alert's new weekly feature where we discuss things Alert does that you may not know about! Let's PAWS and learn!


Sign & Rent, developed in conjunction with Alert by Volatile Studios, is an online signature
software system designed for the rental industry.
Over the next couple weeks, we're going to discuss some of the key features.
If you'd like more information, let us know at sales@alertms.com.

Loading Sheets

Sign & Rent, along with other useful features we've discussed such as electronic document
signature, Counter Sign, credit card, and picture capture, offers Loading Sheets.

The Loading Sheet can be used to effectively account for items going on and off the
delivery truck - accounting for "in" and "out" counts.

Let us know if you'd like to learn more about rental inventory at sales@alertms.com.

You can also visit signandrent.com for more information.


Version 19 News!

This Week's Featured Enhancement

Party Specific Features

Change delivery/pickup choices of AM/PM/Anytime/Specific to have the "Any Time" Option at the top.

Added notification to change log report during pull period to note  when a change in out
dates puts the ticket in/out of pullperiod.

Added notification when a bid is converted via web payment during the pull period.

Update venue information to current venue information during ticket copy process.

Tickets Displayed in Sales Item Screen!

In the Sales Item Availability detail screen (below), the ticket can now be displayed!

Call the Help Desk or email us at support@alertms.com to schedule your upgrade!

Want to see what's included? Click HERE for the v.19 Features list.


May Support Survey

 Your busy season is probably getting...busy!
Can you spare us about one minute to take this May Support Survey?
We'll put you in the drawing an awesome prize!

Click HERE to take the survey!
Special thanks to a couple of you who always take the time to say
something nice: Shelley and Corrina. You know who you are!