Weekly Help Desk Notes 07-17-19

 Welcome to your weekly Help Desk Notes and Support Survey!

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Look What Alert Can Do!

Welcome to Alert's weekly feature where we discuss things Alert does that you may not know about!
Let's PAWS and learn!

 

Mobile Timecard

We added Mobile Timecard as a late addition to Alert v.18, early addition to Alert v.19.
This feature provides a web front-end to the standard timecard system
for employees to clock in and out without having to be on
a computer in your office, logged into Alert.

This enhancement is great when your staff is starting a job out in the  field,
or ending their day at a location other than your office.
While the timecard system is free, you will need
Web Services to enable this functionality.

Let us know at support@alertms.com if you want  this feature turned on
and we'll send  you instructions on what url to have your employees
log in to from their phone or tablet. Complete documentation is 
here.

          

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Version 19 News!

This Week's Featured Enhancement

Changes to Document Center

We made enhancements to our wildly popular Document Center.
The first thing you may notice is that you can now access Document Center
from the Main Menu, instead of the tree.
Executive Dashboard has been relocated to the tree.

 

Other Documents Available to Send in Document Center

Attention! You can now send WORK ORDERS through the Document Center!
They now have their very own tab.

The Ticket Type selection now includes an option for both Reservations and Contracts.

Call the Help Desk or email us at support@alertms.comto schedule your free upgrade!

Want to see what's included? Click HERE for the v.19 Features list.

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July Support Survey

Let us know how we're doing!
We welcome your feedback, good or...constructive.

Our favorite comment so far in July:
"Jasmine is the best! She had all the answers and created custom reports for us!"

Click HERE to take the survey and be entered into a drawing to win a $50 Amazon card!!

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IAUA Registration is here!

Register HERE and visit our Website for more information.
Early-Bird registration (a $95 value) ends on August 15th.

Join fellow Alert users for our 34th annual User Conference!
The dates are Sunday, November 10th - Tuesday, November 12th.
Mark your calendars!

Find a link HERE to reserve your ur room at the Great Wolf Lodge in Colorado Springs.
Be sure to use  code  1911ALER_001  to get our rate of $149/night,
which includes the resort charge.
Our block sells out quickly so act now!

 

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