Weekly Help Desk Notes 08-07-19

 Welcome to your weekly Help Desk Notes and Support Survey!

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Look What Alert Can Do!

Welcome to Alert's weekly feature where we discuss things Alert
does that you may not know about!
Let's PAWS and learn!

 

New Add-On Feature - Rain Days

Do you offer your customers rain days (days for which they are not being charged rent)?
There is an easy way to accumulate these days, even throughout a long-term rental,
including a way to add a note to explain why they are being given credit.
(i.e. inclement weather, scheduled maintenance, etc.) This add-on feature will
reduce touch-costs because it's so much easier than adding
display notes, manually modifying the rental dates, adding a special rate,etc.

This can be authorized by rental class, and is separately tracked in an exceptions report.
No more manual adjustments that nobody remembers giving, and no more
hauling out the calculator to figure out adiscount!

This add-on feature is available in Versions 18 and later. If you'd like a bid, let us know at sales@alertms.com!

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Version 19 News!

This Week's Featured Enhancement

Work Order Enhancements

The Work Order Maintenance Software Module got a few updates in v.19!

First, we put in a keyword Search for Customers. Actually, everywhere in the system
you search for a customer name you will now be able to use keyword (aka string) search!

Next, we added a Save and Continue feature!

We also added the ability for you to update job information on a CLOSED Work Order. ->

Call the Help Desk or email us at support@alertms.comto schedule your freeupgrade!

Want to see what's included? Click HERE for the v.19 Features list.

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August Support Survey

Congratulations to last month's Support Survey Winner - Linda Bee from Triumph Modular!
We appreciate your feedback, and hope you enjoy your $50 Amazon giftcard!

Our favorite comment from last week:
"Aaron has done  a wonderful job keeping in contact with us to solve our issue!"
(Thanks, Lynne!)

Click HERE to take the survey and be entered into a drawing to win a $50 Amazon card!

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IAUA Registration is here!

Register HERE and visit our Website for more information.
Early-Bird registration (a $95 value) ends on August 15th.

Join fellow Alert users for our 34th annual User Conference!
The dates are Sunday, November 10th - Tuesday, November 12th.
Mark your calendars!

Find a link HERE to reserve your ur room at the Great Wolf Lodge in Colorado Springs.
Be sure to use  code  1911ALER_001  to get our rate of $149/night,
which includes the resort charge.
Our block sells out quickly so act now!

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