Weekly Help Desk Notes 10-23-19

 Alert Weekly Help Desk Notes & Support Survey!

Welcome to your weekly Help Desk Notes and Support Survey!

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IAUA Sponsors!

Thank you to our IAUA Sponsors!
These Alert partners have worked with us to create industry-leading innovations,
are supportive of our users and our Conference, and develop inventive and cost-saving
efficiencies for all of you.

Join me in thanking our IAUA Sponsors for their support!

 

SmartEquip is a parts procurement and equipment lifecycle management
software, integrated with Alert Management Systems to offer its users the
opportunity to connect with and submit work orders and purchase orders on a
single log-in platform. This baseline feature increases equipment uptime, and improves
both technician wrench time and transaction accuracy, while also reducing
the total cost of equipment ownership. The SmartEquip Network of suppliers,
manufacturers and dealers currently supports more than 400 brands, with over
40,000 users across more than 4,000 locations across North America and Europe.
Schedule a demo at www.smartequip.com.

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Companies in the equipment rental industry often must make critical business
decisions on rental rates, fleet allocation and performance management with limited
information about what is happening in the market. Rouse Analytics removes the
guesswork in this process by providing benchmarking on key performanc
metrics relative to market competitors.

Using actual rental invoices and daily fleet snapshots, Rouse provides rental business
owners and managers with an understanding of their performance  against  the  market.
This enables them to make important business decisions using facts rather
than anecdotal information from sales reps and customers. Currently, more than 180
companies across North America are participating in Rouse Analytics’ benchmarking
service. This represents over $60 billion of fleet on a cost basis
and $25 billion of annual rental revenue.

For more information visit www.rouseanalytics.com or email info@rouseanalytics.com.

 

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October Support Survey 

Happy fall! We hope you're enjoying the change in season and cooler temps.
A nice warm cup of coffee sounds like it would hit the spot, doesn't it?
You can win a drawing for a $50 Starbucks or Dunkin' gift card
if you complete our October Support Survey!

All you have to do is let us know how we're doing in our Support Survey!

Our favorite comment this week:
Everything is great and everyone is great. Thanks for always responding,
even though you see my name pop up in email constantly

Click HERE to take the survey!

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Alert User Group Registration!

Register HERE and visit our Websitefor more information
Less than a month to go!

Join fellow Alert users for our 34th annual User Conference!
The dates are Sunday, November 10th -  Tuesday, November 12th.

Friendly Reminder: to those of you who won't be attending the Conference,
please hold your  non-urgent Support Calls until the conference is over since  our
Help Desk will be a skeleton crew.Thanks!

This week's featured class is Smart Equip! Thank you to IAUA sponsor SmartEquip!
If you're interested to see how this application can save you time and money,
attend the class presented by Smart Equip. They'll show us how their service
will improve your efficiency, and how it works with Alert.

The IAUA Board sent an email with a survey asking for feedback for those of you
who aren't able to attend. If you missed that email, or would like to provide
us anonymous feedback, please
complete the survey. Thank you!

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