Weekly Help Desk Notes 11-27-19

 Alert Weekly Help Desk Notes & Support Survey!

Welcome to your weekly Help Desk Notes and Support Survey!

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Operator Dashboard New Features

We got a round of applause when we talked about this great new
feature on the Dispatch Dashboard at our User Conference!

You can now email ticket attachments to the driver!

The Dispatch Dashboard now shows staff already assigned
to a dispatch route.

Remember, you have access to these baseline (FREE!)
features in your Alert system. We'd be happy to
send you instructions on how to use them,
or provide training to your team.

Just let us know at
support@alertms.com if you'd like some help!

Download a printable copy of these tips HERE!

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November Support Survey

Last chance to complete your November Support Survey!
As we continue to thoughtfully grow as a company, we want
to make sure that we  are still providing outstanding
customer service to you. Please be sure to let us
know how we're doing in the
November
SupportSurvey!

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Thanksgiving

The Alert offices will be closed Thursday and Friday in observance
of Thanksgiving. Enjoy your holiday!

Please don't hesitate to email us at support@alertms.com
and we'll get back to you on Monday.

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