Weekly Help Desk Notes 12-24-19

 Alert Weekly Help Desk Notes & Support Survey!

Welcome to your weekly Help Desk Notes and Support Survey!

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Wishing you a Happy Holiday and a joyful and prosperous New Year.
Best wishes from your friends at Alert!

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Using Alternate Browsers with Alert

One of our clients asked the Help Desk last week about using Chrome instead
of Internet Explorer with Alert. She was so tickled with the answer for configuring the web browser she
thought we should share it with all of you! So without further ado...

First, configure the Alert icon to point at Chrome.
Right-click on the Alert icon, choose properties, and add the file destination
for Chrome as /browser=”C:\Program files (X86)\Google\Chrome\Application\chrome.exe.
Put this address at the end of what's already there, as shown.

If there is already an existing "/browser=" in the Target line, simply replace
it with the new one for Chrome.

Pro tip: go to your file explorer and copy the address, then paste it in the
Properties as above. See the below screenshot. (Don't forget the
chrome.exe  at the  end!) Let us know at
support@alertms.com
if you have any questions.
Do you have a nifty Alert tip you think others should know about?
Let us know and we'll include it in the newsletter!

 

Download a printable copy of these tips HERE!

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Year End Procedures

Remember to complete your Year-End Procedures for Alert!
Let us know at support@alertms.com if you have any questions!

Find a copy of the procedures HERE.

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December Support Survey

Have you completed your December Support Survey yet?
We love it when you do! There are just three questions
and it only takes a minute. Complete the
December Support Survey Here.

We truly read every single response and love to hear back from you.
Think of it as your Christmas gift to us!

Remember, you'll be entered to win a prize for completing the survey!

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